Legal
Delete your account
Last updated: November 9, 2026
This page explains how to delete your account in Betterever Nexa, made by Dương Phúc Tráng (Betterever), and what happens to your data when you do.
In the app (fastest)
- Open Betterever Nexa and sign in.
- Go to Profile.
- Tap Delete account and confirm.
Your account and data are deleted straight away. This cannot be undone.
Without the app
If you no longer have the app, email privacy@betterever.net from the address you signed up with, with the subject “Delete my Betterever account”. We may reply to confirm the request comes from you, then delete the account and tell you when it is done, within the time required by Vietnamese personal data protection law.
What is deleted
- your account: email address, password hash or Google sign-in link;
- your profile: goal, body measurements, training details, diet, allergies and restrictions;
- your plans, workouts, check-ins, weight, water and sleep logs;
- your check-in photos and the body-proportion ratios measured from them.
Nothing is kept afterwards. Basic technical request logs, which never contain your profile, logs or photos, are not linked back to you.
Deleting only some data
You do not have to delete your account to remove data. In the app you can delete photos (Profile → Photos and privacy), withdraw your photo consent, or edit your profile and logs at any time.
Signed in with Google?
Deleting your Betterever account also ends the link to your Google account. You can remove Betterever from your Google account’s third-party connections too.
Questions
See the Privacy Policy or write to privacy@betterever.net.